Publications

Latest Publications

This research brief highlights the need for consumer engagement and administrative flexibility to help distressed borrowers transition smoothly into longer-term repayment plans as pandemic deferral programs end and new programs are implemented.
This report surveys the options that are available to consumers who are struggling with unsecured debt, including available research on the options’ scope and outcomes. It provides an overview of market and policy challenges as stakeholders ponder strategies to help consumers recover more quickly from personal and broader economic crises such as COVID-19.
This executive summary highlights key themes from our longer market and policy context report, which surveys the options available to consumers who are struggling with unsecured debt and market and policy challenges to helping consumers recover more quickly from financial shocks.
This fourth edition of our FAQs focuses on emerging techniques to explain complex models and builds on prior FAQs that covered the use of AI in financial services and the importance of model transparency and explainability in the context of machine learning credit underwriting models.