Research

The Future We Make: Leveraging AI in Financial Services



A Report with Key Findings from the FinRegLab AI Symposium 2024


Report Summary



On November 21, 2024, FinRegLab hosted the inaugural FinRegLab AI Symposium.

Over 260 leading experts and stakeholders from government, industry, and civil society discussed the challenges and opportunities AI brings to financial services. This report summarizes the key insights from the Symposium and is designed to guide policymakers in the new administration and in Congress.

The report highlights 4 themes and 9 key insights which can help guide the design, delivery, and public policy around AI in financial services to help improve the financial well-being of people across the U.S.


Acknowledgements



Thank you to the founding sponsors of the FinRegLab AI Symposium 2024 which also made this paper possible: Capital One, Flourish Ventures, JPMorganChase, the Bill & Melinda Gates Foundation, Citi, Discover, PNC, KeyBank, Plaid, and Zillow. The findings and conclusions contained within are those of the authors and do not necessarily reflect the positions or policies of the sponsors.



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